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Returns

If for any reason you would like to return online purchased merchandise, we accept returns within 7 days for store credit or exchange only. Please email us at hello@elizabethlamont.com or call 310-230-0003.

All items must be in original, unused condition. Items that appear used, damaged, or soiled will not be accepted. Both original and return shipping charges are non-refundable. We recommend sufficient insurance when shipping return merchandise.

We must receive your item within 7-10 business days from received date. Customers will be issued a store credit for returned merchandise once received.

Please note: special orders and made to order purchases are final sale and not valid for return or exchange.

 

Shipping

We offer both domestic and international shipping. Shipping prices are calculated according to the product's material cost and standard shipping rates. Standard shipping is sent via USPS or UPS Ground (3-5 business days in most cases). Expedited shipping is available upon request.

In-Store Pickup

Merchandise pick up or returns can be done during normal store hours: Monday through Saturday 10AM - 6PM, and Sunday 12PM - 5PM.

Local Delivery

Local delivery is available for all merchandise (within a two hour time window) Monday through Friday. Please arrange delivery with our sales staff at least 48 hours in advance.

Out of Stock Items

If an item is not in stock or otherwise unavailable, we will notify you via email of the product's estimated arrival date and any substitution options available for a quicker delivery.