Thanks for shopping with us! We’re happy to get your order on its way and are here to help ensure a smooth delivery.

We offer free shipping over $150 on select items. Please note that art, furniture, oversized items, and large vendor-direct pieces are excluded from free shipping.

We currently ship within the United States. At this time, we’re not able to ship to Alaska, Hawaii, U.S. territories, PO Boxes, or internationally. All orders must be delivered to a physical address.

Shipping and handling fees are calculated before any discounts are applied and reflect the actual costs of packaging and shipping your items securely so they arrive in great condition. Some items may ship separately and arrive via different carriers.

We ship most parcel orders through USPS, UPS, or FedEx.

SHIPPING & LEAD TIMES
In-stock items usually ship within 4–5 business days, excluding holidays. All timelines are estimates and may vary depending on carrier delays or order volume.

Larger items shipped directly from our vendors typically leave the warehouse within 2–4 weeks if in stock.

Furniture and made-to-order pieces may take longer, depending on production schedules and delivery timelines. The most accurate shipping estimate can be found on each product page.

EXPEDITED SHIPPING
We now offer expedited shipping on eligible items at checkout.

Expedited shipping costs are calculated at checkout and are separate from the $150 free shipping threshold.

Exclusions: Furniture, oversized items, art, and any large vendor-direct shipments are not eligible for expedited service.

If you select expedited shipping, your order will still require our standard processing time.

FURNITURE & LARGE ITEM DELIVERY
Furniture and oversized items are delivered via third-party carriers during regular weekday hours (Monday–Friday, 9 AM–5 PM). Delivery to rural areas may take longer.

Some furniture requires Premium White Glove Delivery, which includes in-room placement, up to 30 minutes of light assembly, and one flight of stairs. This service has an additional fee and will be noted at checkout.

Before placing your order, please measure doorways, staircases, and entry points to ensure the item will fit. If an item cannot be delivered due to access limitations, a 20% restocking fee and return shipping costs may apply. Returns must be made in original packaging.

Please inspect all items upon delivery. If there is visible damage, do not accept the delivery and note the issue on the Bill of Lading. If damage is discovered after delivery, email hello@elizabethlamont.com within 24 hours.

PRE-ORDERS & PRODUCT AVAILABILITY
We do our best to keep availability and shipping timeframes accurate. Occasionally, production delays may affect delivery windows. If anything changes, we’ll notify you right away and ship available items separately.

LOST OR STOLEN PACKAGES
Once an order has shipped, we are not responsible for packages lost or stolen in transit. If this occurs, please file a claim directly with the carrier.

QUESTIONS

For any questions about shipping or your order, feel free to reach out to us at hello@elizabethlamont.com — we’re always happy to help. Click here for information on our return policy.